Salvaging Rejected Listings with AI OCR Technology

Tutorialβ€’12/20/2025

The Nightmare: "Listing Suppressed"

You wake up. Check your dashboard. Your best-selling product says "Suppressed" or "Inactive (Blocked)". You get a generic email: "Your item has been removed due to a policy violation." Which policy? They rarely say clearly.

The Detective Work

Usually, the answer is hidden in a screenshot of a dashboard or a cryptic PDF attachment. Humans are bad at cross-referencing these vaguely worded notices with 5,000 pages of policy text.

Enter the "Rejection Doctor"

This is one of ListingMorph's most powerful features.

How it Works

  1. Upload: Take a screenshot of the error message or the email.
  2. OCR Scan: Our AI runs Optical Character Recognition to read the text inside the image.
  3. Policy Match: It checks the error text against our database of known Amazon/TikTok error codes.
  4. Prescription: The AI tells you exactly what to fix.

Real World Example

Error: "Attributes contradict main image." Doctor Diagnosis: "Your title says 'Pack of 2', but your main image shows 3 items. Amazon bots flagged this as misleading." Fix: "Update the main image to show exactly 2 items, OR change the title to 'Pack of 3'."

Speed Matters

Every hour your listing is down, you lose rank. Competitors steal your spot. The Rejection Doctor cuts the diagnosis time from days to seconds.

Preventive Medicine

Use the Watchdog before you publish. But if disaster strikes, the Doctor is on call 24/7. Don't fight the bans alone.

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